Cash Express Leeds Ltd respects your privacy. This policy explains what personal information we may receive through this website and how we use it.
Who we are
Cash Express Leeds Ltd, 247 Beeston Road, Leeds LS11 7LR. You can contact us at our online enquiry form or by telephone on 0113 271 3377.
Information we may receive
- Information you submit through our enquiry form, such as your name, email address, telephone number, enquiry topic and message.
- Information you choose to provide in live chat, together with technical information needed to operate the chat service.
- Basic server and security logs such as IP address, browser information, requested pages and timestamps.
Why we use information
We use information to answer enquiries, discuss products, repairs, purchases or sales, provide customer service, protect the website from misuse and maintain our business records. Depending on the circumstances, our lawful basis may include taking steps at your request before entering a contract, performing a contract, complying with legal obligations, or our legitimate interests in operating and securing the business.
Service providers
Website enquiries are processed using Formspree. Live chat is provided by tawk.to. Our hosting provider also processes technical server data. These providers process information according to their own terms and privacy arrangements. We do not sell personal information.
Payments
This website does not take online card payments. Please do not send passwords, full payment-card details or online-banking credentials through forms or live chat.
Retention
We keep enquiries and related correspondence only for as long as reasonably needed for customer service, business administration, legal obligations and dispute handling. Provider-side retention can also depend on the settings in Formspree and tawk.to.
Your rights
Depending on UK data-protection law, you may have rights to access, correct, erase or restrict use of your personal information, and to object in certain circumstances. You may also complain to the UK Information Commissioner's Office if you believe your information has been handled improperly.
Cookies and local storage
Our live-chat provider can use cookies or local storage to operate chat and recognise conversations. See our Cookie Policy for more information.
Changes
We may update this policy when the website or our service providers change. The latest version will be published on this page.